Frequently asked questions

Yes. Payments are processed by Stitch, a registered South African payment provider, on their secure PCI-compliant page. We never see or store your card details. See Secure payments.

Card (Visa and Mastercard), Capitec Pay, Apple Pay and Google Pay via Stitch, and EFT. With EFT, bank details are shown at checkout and your order ships once the funds reflect.

Yes, all prices shown include VAT. We are VAT registered, and a tax invoice is emailed with every order.

Yes, we supply retailers. WhatsApp us with the models and quantities and we'll quote supplier pricing.

2–5 business days nationwide via The Courier Guy. Orders before 12:00 on a business day leave the same day.

The delivery fee is shown at checkout before you pay. See our Delivery policy.

Yes. You get a tracking number by email as soon as your order is dispatched. See Track my order.

If collection is available, you'll see the Collect option at checkout. Otherwise all orders are delivered by courier.

A brand-new unit in the manufacturer's sealed packaging, exactly as it left the factory.

A genuine new product sourced outside the official South African channel. It carries a 12-month TechnoCore SA warranty rather than the SA manufacturer warranty. We state this clearly on every import product.

Yes. All phones we sell work on Vodacom, MTN, Cell C and Telkom, including 5G where the phone and network support it.

Yes. We are a registered supplier and only stock genuine products from the brands shown.

12 months on every device from the date of delivery, unless a longer warranty is stated on the product page. See our Warranty policy.

Change of mind: accepted within 7 days if unopened and sealed; return shipping at your cost. Not accepted once opened. Dead-on-arrival or wrong items are collected at our cost and replaced or refunded in full.

WhatsApp or email us with your order number, a description and photos or video. We respond within 1 business day.